Wrong Email And Password Combination. The credential with the wrong email address is gone. September 2020 in Support.
The service uses your email address as your login so when logging in be sure you are using the correct email address. All users are presented with a message stating their emailpassword combination is wrong. I recommend checking out the Problems logging in support article for more info.
This issue is only impacting the 311 and 312 OVAs.
The F12 developer tools in Internet Explorer 11 do not include a cache menu. If not having a Pix4D account. 2 people had this problem. Still having trouble signing in.
